Nicholls Building & Timber Merchants successfully implemented and opened a new distribution centre on the outskirts of Witney, Oxfordshire.
The centre will relieve pressure on the existing Nicholls Building & Timber branch in Kidlington, Oxfordshire. It will allow branch staff to focus on servicing inbound and collect customers whilst maximising fulfilment of customer deliveries via the distribution centre.
July 2019 marked the next stage of expansion for J&Bs the Dorset based Plumbing & Heating Merchant owned by the Nicholls Group with the opening of a new branch and bathroom showroom in Ringwood, Hampshire. J&Bs was originally acquired by the Nicholls Group in 2014 as a three branch merchant. Ringwood is the seventh plumbing & heating branch and fifth bathroom showroom for J&Bs.
Andrew Nicholls Chief Executive said: “Our Kidlington branch had reached capacity, so the distribution centre has enabled us to move our delivery fleet out of the branch. The Kidlington branch staff are now solely focused on giving the best service to our collecting customers. A combination of faster delivery, improved order fulfilment, and enhanced stock ranges have led to a 15% increase across collect and delivered business since the opening of the new distribution centre.